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Support

FaithOnline is a Christian app built around vetted Bible teaching, daily spiritual content, and authentic faith community.

If you're experiencing an issue with your account, the app, or have a general question — we're here to help.

For support, email us at support@faith.online

We typically respond within 1–2 business days.

Account Deletion

You may request deletion of your account at any time by emailing support@faith.online with the subject line "Account Deletion Request." 

 

You can also delete your account in-app via Settings → Delete Account.

Upon receiving a verified request, we will take reasonable steps to delete or de-identify your personal information within 30 days, except where retention is required or permitted by law for purposes such as:

  • Security, fraud prevention, and abuse detection

  • Legal compliance and dispute resolution

  • Backup and disaster recovery (deleted data may remain in backups for a limited time before permanent deletion)

We may require verification of your identity before processing your request.

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