Data & Security Policy

Last Updated: February 2, 2026

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This Data and Security Policy explains how FaithOnline (“FaithOnline,” “we,” “us,” or “our”) protects, stores, and secures the information we collect through our website, mobile applications, and services (collectively, the “Platform”).

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This policy should be read together with our [Privacy Policy], which describes what information we collect and how we use it.

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1. WHO WE ARE

FaithOnline is a Gospel-centered platform designed for believers to discover trusted teaching, connect in authentic fellowship, and grow in daily spiritual rhythms.

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Legal Entity: Faith Online LLC.

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Entity: FaithOnline
Registered: Delaware, USA
Contact: hello@faith.online

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2. OUR COMMITMENT TO DATA SECURITY

We take the security of your information seriously. We implement reasonable administrative, technical, and organizational measures designed to protect the information we collect and store.

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However, no system is 100% secure. While we work hard to protect your data, we cannot guarantee absolute security, and you use the Platform at your own risk.

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3. HOW WE PROTECT YOUR DATA

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A. Technical Safeguards

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We use industry-standard security measures to protect your information, including:

• Encryption: Data transmitted between your device and our servers is encrypted using secure protocols (such as TLS/SSL)

• Secure storage: Personal information is stored on secure servers with restricted access

• Access controls: We limit access to personal information to employees, contractors, and service providers who need it to operate the Platform

• Authentication: User accounts are protected by passwords and secure authentication methods

• Monitoring: We monitor our systems for potential security threats and vulnerabilities

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B. Organizational Safeguards

• Limited access: Only authorized personnel have access to personal information, and only to the extent necessary to perform their duties

• Vendor agreements: Third-party service providers who handle data on our behalf are required to maintain appropriate security measures

• Training: Our team is trained on data protection and security best practices

• Incident response: We have procedures in place to detect, respond to, and recover from security incidents

C. Physical Safeguards

• Secure facilities: Our servers and infrastructure are hosted in secure data centers with physical access controls

• Environmental protections: Data centers maintain fire suppression, climate control, and backup power systems

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4. DATA STORAGE AND HOSTING

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A. Where We Store Data

FaithOnline is operated from the United States. Information we collect may be stored and processed in the U.S. or other locations where our service providers operate.

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If you access the Platform from outside the U.S., your information may be transferred to, stored, and processed in the U.S. or other countries where data protection laws may differ from those in your country.

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B. Third-Party Service Providers

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We use trusted third-party service providers to help us operate the Platform, including:

• Cloud hosting providers (for server infrastructure and data storage)

• Authentication services (for secure login and identity verification)

• Analytics providers (for usage insights and performance monitoring)

• Content delivery networks (for fast, reliable content delivery)

• Customer support tools (for handling user inquiries and support requests)

These providers are contractually required to protect your information and may only use it to provide services to us.

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5. DATA RETENTION

We retain information for as long as necessary to:

• Provide and maintain the Platform

• Enforce our Terms of Service, Statement of Faith, and Community Standards

• Comply with legal obligations

• Resolve disputes and protect against fraud, abuse, or security threats

• Support the safety and integrity of the community

Account Deletion

If you request deletion of your account, we will take reasonable steps to delete or de-identify your personal information, except where retention is required or permitted by law for purposes such as:

• Security, fraud prevention, and abuse detection

• Legal compliance and dispute resolution

• Backup and disaster recovery (deleted data may remain in backups for a limited time before permanent deletion)

6. YOUR ROLE IN DATA SECURITY

You play an important role in keeping your information secure. Here’s how you can help:

• Protect your password: Choose a strong, unique password and do not share it with others

• Keep your account secure: Log out of shared or public devices and enable any available security features

• Be cautious about what you share: Avoid posting sensitive personal information (such as financial details, private addresses, or confidential matters) on the Platform

• Report suspicious activity: If you notice unauthorized access to your account or suspicious behavior, contact us immediately at hello@faith.online

7. SECURITY INCIDENTS AND BREACH NOTIFICATION

A. Incident Response

If we become aware of a security incident that compromises the security of your personal information, we will:

• Investigate the incident and take steps to mitigate harm

• Notify affected users in accordance with applicable law

• Report the incident to relevant authorities as required by law

B. What We Will Tell You

In the event of a data breach, we will provide you with information about:

• What happened and when we discovered it

• What information may have been affected

• What steps we are taking to address the incident

• What you can do to protect yourself

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C. How We Will Notify You

We will notify you through one or more of the following methods:

• Email to the address associated with your account

• In-app notification

• Notice posted on the Platform

8. CHILDREN’S DATA SECURITY

FaithOnline is intended for users age 13 and older. We do not knowingly collect personal information from children under 13.

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If you believe a child under 13 has provided us with personal information, please contact us at hello@faith.online and we will take steps to delete it.

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9. FAITH-BASED CONTENT AND SENSITIVE INFORMATION

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FaithOnline is a faith-based platform. Some information you provide (such as agreeing to our Statement of Faith or participating in faith-based features) may reveal information about your religious beliefs or affiliations.

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We treat this information with care and use it only for the purposes of:

• Operating the Platform and its faith-based features

• Enforcing our Statement of Faith and Community Standards

• Maintaining a safe, values-based community

We do not share information about your religious beliefs with third parties for their own purposes, except as described in our Privacy Policy (such as with service providers who help us operate the Platform).

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10. PUBLIC CONTENT AND PRIVACY EXPECTATIONS

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A. What Is Public

Depending on how you use the Platform, some information may be publicly visible, including:

• Your profile information (name, bio, profile photo, church/ministry affiliation)

• Posts, testimonies, and prayer requests you choose to share publicly

• Faith Pages for churches, ministries, and organizations

B. Guest Access

Guest access is view-only and limited to publicly available preview content. Guests cannot see:

• Personal testimonies or prayer requests

• User comments or private interactions

• Individual user profiles or contact information

C. Use Discretion

Because some content may be visible to others, we encourage you to:

• Avoid posting sensitive personal information

• Use discretion when sharing testimonies or prayer requests

• Review your privacy settings and adjust them as needed

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11. INTERNATIONAL DATA TRANSFERS

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If you access FaithOnline from outside the United States, please be aware that:

• Your information may be transferred to and processed in the U.S.

• The U.S. may have data protection laws that differ from those in your country

• By using the Platform, you consent to the transfer and processing of your information in the U.S. and other countries where we operate

We take steps to ensure that your information is protected in accordance with this policy, regardless of where it is processed.

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12. COMPLIANCE WITH LEGAL OBLIGATIONS

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We may be required to disclose information in response to:

• Valid legal process (such as a subpoena, court order, or search warrant)

• Government or regulatory requests

• Investigations of fraud, abuse, threats, or illegal activity

• Protection of our rights, property, safety, and security, or that of our users or others

We will review all legal requests carefully and will only disclose information when we believe disclosure is required or appropriate under applicable law.

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13. CHANGES TO THIS POLICY

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We may update this Data and Security Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make changes:

• We will update the “Last Updated” date at the top of this policy

• If changes are significant, we may notify you through email, in-app notification, or a notice on the Platform

• Your continued use of the Platform after changes take effect means you accept the updated policy

14. CONTACT US

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If you have questions, concerns, or requests related to data security, please contact us:

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Email: hello@faith.online

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For specific data access, correction, or deletion requests, please see our Privacy Policy.

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15. GOVERNING LAW

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This Data and Security Policy is governed by the laws of the State of Delaware, without regard to conflict of law principles. Any dispute arising out of or relating to this policy or the Platform will be brought exclusively in the state or federal courts located in Delaware, and you consent to personal jurisdiction and venue in such courts, unless otherwise required by applicable law.

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Last Updated: 2/2/2026